Privacy Policy

Last updated: [Date]

1. Who we are

This website is operated by snapcraft (“we”, “us”, “our”).
This Privacy Policy explains how we collect, use, and protect your personal data when you use our website or place an order.

2. Data we collect

We may collect the following types of personal data when you use our website:

• Contact details (name, email address, shipping address, phone number)
• Order information (products ordered, order date, payment status)
• Payment-related information (processed securely by our payment providers)
• Technical data (IP address, device type, browser, basic analytics)

3. How we use your data

We use your personal data to:

• Process and deliver your orders
• Send you order confirmations, tracking details, and important updates
• Respond to your messages and support requests
• Improve our website and customer experience
• Comply with legal obligations (accounting, tax, etc.)

4. Payments

We do not store your full card details on our servers.
Payments are processed securely by our payment provider (such as SumUp).
These providers may collect and process your data in accordance with their own privacy policies.

5. Cookies & analytics

Our website may use cookies and similar technologies to remember your preferences and understand how visitors use our site.

• Essential cookies – required for the website to function properly
• Performance/analytics cookies – to help us understand traffic and improve our content

You can control cookies through your browser settings. Disabling some cookies may affect your experience on the site.

6. How we share your data

We do not sell or rent your personal data.
We may share your data with trusted third parties only when necessary, for example:

• Payment processors (to handle your payment securely)
• Shipping carriers (to deliver your order)
• IT and hosting providers (to run the website)

7. Data retention

We keep your personal data only for as long as necessary to:

• Fulfill your orders
• Provide customer support
• Comply with legal and accounting obligations

8. Your rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data, where applicable
• Object to certain types of processing

To exercise any of these rights, please contact us at
hello@snapcraft.shop.

9. Third-party links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites.
We encourage you to read their privacy policies separately.

10. Children’s privacy

Our website is not intended for children under the age of 13.
We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us.

11. Changes to this policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last updated” date.

12. Contact

If you have questions about this Privacy Policy or how we handle your data, please contact us at:
📩 hello@snapcraft.shop